Tenants - Questions and Answers

Have a question?

Our fully trained and approachable service team will be very happy to answer any questions that you may have regarding the whole process of finding a property to rent

Before you contact us look below to see if we have answers to some of your questions:

We have a duty of care to both landlords and prospective tenants that they can sufficiently cover the cost of the rent. Your annual salary needs to be at least 30 times the monthly rent. For example a rent of £500pcm would require a minimum of £15,000 annual salary. Please note this is only a guide, and can be affected by personal circumstances.

If you’re moving into a property on a joint tenancy, which is with someone else who will share the rental obligations with you, we will base the rent you can afford on your combined income totals.

You will be asked to pay a holding deposit, equivalent to ones weeks rent, this will be deducted from the first month’s rent / deposit.

Occasionally the best way to proceed may be with a guarantor. A guarantor is someone who will sign the tenancy and be prepared to cover your rental obligations, should you default on them in any way, a guarantor (or joint guarantors) will need to show their income is sufficient to guarantee the rent.

As soon as possible but recommended time would be around one month..

Unless otherwise stated in the property description, the advertised rent is "exclusive" of all utility bills.

Different landlords will stipulate different restrictions and requirements and this is usually because of certain policy’s the owner has on the property.

Some properties will accept pets, this will be clearly stated within the property description.

Contact us and we will get the ball rolling!

The referencing and credit check procedure usually takes 3 days. You will be sent a link which will need to be filled in as quickly as possible, this will then get the prosses completed quickly allowing you to move in.

The deposit is equivalent to 5 weeks rent.

Once referencing is finalised, we will confirm a move in date and send you the contract to sign, after signing and returning the contract we will request the rent and deposit.

Typically you will sign an Assured Shorthold Tenancy Agreement.

If you have any questions or concerns, please call us and we will be happy to help you.

We understand there's a lot to take in and the process can appear a little daunting. Please feel free to contact us, we'll be happy to offer you guidance or discuss any queries you may have.